PostalGenie turns a plain-words description into a real, physical letter — printed and mailed for you. No forms, no formatting, no trip to the post office.

Here's the flow:

1. **Describe it.** Tell Genie what you need to send, in your own words. Genie asks one question at a time for anything it still needs — and only for facts you haven't already given.

2. **Review the draft.** Genie formats your details into a complete letter in the right tone. It doesn't add facts you didn't provide. You can edit every word.

3. **Add the addresses.** Confirm your return address, then find the recipient — look up a business, organization, or government office by name, or type the address yourself. The address is checked against postal databases before you pay.

4. **Preview and pay.** You see the exact PDF that will be printed. Once you approve and pay, we hand your letter to a print-and-mail provider, and it goes out as real paper mail.

You get a receipt and a PDF copy of your letter to keep. Nothing is printed, mailed, or charged until you approve and pay.