Unfortunately, no. Payment is your final approval — your letter goes straight into the print-and-mail pipeline, and once it's handed off for printing it can't be recalled or changed.

That's why we show you the exact PDF before checkout: what you approve is precisely what gets printed and mailed. Please review the letter **and the recipient address** carefully before you pay.

Before payment, everything is free to change — edit the draft, swap the address, or delete the draft entirely.

If something looks wrong with an order you've already placed, email [**support@postalgenie.app**](mailto:support@postalgenie.app) and we'll look into it with you in good faith.