It depends on the mail class you chose:

* **Certified Mail** includes a USPS tracking number and a USPS record of delivery to the recipient's address.

* **First-Class** letters travel as regular mail, with no tracking.

After your letter is posted, its page shows a "Posted" mark and a tracking reference, and a **Download PDF** link appears so you can keep an exact copy. Your **Outbox** lists everything you've sent, with each letter's status.

If your Certified letter's tracking hasn't updated in a while, or something looks off, email [**support@postalgenie.app**](mailto:support@postalgenie.app) — we'll work with our mail provider to look into it.