It depends on the mail class you chose:
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Certified Mail includes a USPS tracking number and a USPS record of delivery to the recipient's address.
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First-Class letters travel as regular mail, with no tracking.
After your letter is posted, its page shows a "Posted" mark and a tracking reference, and a Download PDF link appears so you can keep an exact copy. Your Outbox lists everything you've sent, with each letter's status.
If your Certified letter's tracking hasn't updated in a while, or something looks off, email support@postalgenie.app — we'll work with our mail provider to look into it.